By Mpathic

The back-office engine for education funding programs

FundFlow powers eligibility, application intake, reimbursement adjudication, and reporting for ESA programs and scholarship granting organizations — so your team can scale decisions without scaling headcount.

Who it's for

Purpose-built for the teams behind education funding

Whether you administer education savings accounts at state scale or grant scholarships to families, FundFlow runs the operational work behind the scenes.

ESA program administrators

Run eligibility, intake, reimbursement review, and reporting for education savings account programs at state scale, without growing headcount linearly with volume.

ESA back office

Scholarship granting organizations

Manage applications, document collection, income verification, and award decisions in one auditable workflow, while keeping your own brand on the family experience.

SGO back office

What FundFlow does

Two proven pillars, one platform

Reimbursement adjudication and application intake share the same data model, audit trail, and reporting — no stitching tools together.

Pillar 01

Reimbursement adjudication

Turn messy reimbursement batches into reviewed, defensible decisions. Processors move through structured queues while supervisors track throughput and quality in real time.

  • Spreadsheet ingest with duplicate detection
  • Approve, deny, hold, or escalate line items
  • Receipt OCR and claim matching
  • Two-round review and audit logging
01
Spreadsheet ingest with duplicate detection
02
Approve, deny, hold, or escalate line items
03
Receipt OCR and claim matching
04
Two-round review and audit logging

Pillar 02

Application & scholarship intake

Give families a guided application experience and give your team one auditable place to review eligibility, documents, and income before an award decision.

  • Multi-step guided application wizard
  • Secure document upload
  • Plaid income verification
  • Eligibility engine with staff review queue
01
Multi-step guided application wizard
02
Secure document upload
03
Plaid income verification
04
Eligibility engine with staff review queue

Capabilities

Everything the back office needs

From ingest to audit-ready reporting, the operational surface area is covered.

Batch ingest & normalization

Upload spreadsheet batches, map columns, and de-duplicate automatically into clean guardians, students, vendors, and line items.

Adjudication queue

Route work to processors with sticky assignment, bulk actions, keyboard shortcuts, and a guardian-to-line-item hierarchy built for speed.

Receipts & OCR

Capture receipts, extract data with AWS Textract, and match documents to claims so reviewers spend less time hunting for evidence.

Application intake

A guided multi-step wizard for families with document upload, identity steps, and Plaid-based income verification.

Eligibility rules & AI review

Configurable eligibility rules plus AI-assisted review against program handbooks surface suggested decisions for faster, more consistent calls.

Reporting & audit trail

Productivity, throughput, quality, and client-ready exports — backed by entity-level audit logs and full activity history.

2 pillars
Reimbursements and application intake in one platform
13+
Built-in report types for operations and clients
White-label
Your brand on the front door, FundFlow as system of record

Built on the infrastructure program teams already trust

Auth0PlaidAWS TextractTwilioPostHog

FAQ

Common questions

Is FundFlow family-facing or back office?

Both. Families get a guided application and document experience, while your team works in a back office built for eligibility, reimbursement review, and reporting. With white-label integration, your brand stays on the front door and FundFlow is the system of record behind it.

Does FundFlow disburse payments?

FundFlow focuses on eligibility, intake, reimbursement review, reporting, and operations. It tracks vendors and amounts as part of adjudication but is not a payment-disbursement engine.

Can we configure eligibility and program rules?

Yes. Administrators configure per-program rules — required sections, income thresholds, allowed verification methods, and application windows — and manage eligibility rules that power both AI review and adjudication.

How do families verify income?

Applicants can verify income through Plaid as part of the application wizard, and your team reviews the results alongside uploaded documents in a single queue.

See FundFlow on your program's data

Walk through eligibility, intake, and reimbursement review with our team. We'll map FundFlow to your program rules and back-office workflow.

FundFlow — Back-office engine for ESA & scholarship programs